Delivery & Returns Policy
Delivery Charges
Free Delivery for all UK orders over £50
Royal Mail UK Postage £4.00
Rest of World Postage £15.00
Orders are processed the same day or the next working day if placed after 3pm.
Returns & Refunds
Thank you for shopping at ZIPPYUP.
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 30 days of the original purchase of the product.
To be eligible for a return, please make sure that:
- The product was purchased in the last 30 days
- The product is in its original packaging
- The product isn't used or damaged
- You have the receipt or proof of purchase (email confirmation)
- You obtained a Return Merchandise Number (RMN) from us
Products that do not meet these criteria will not be considered for return.
To obtain a Return Merchandise Number (RMN), contact us:
By email: Angela@zippyup.com
Send the product with its original packing and the receipt or proof of purchase and the RMN number, to:
ZIPPYUP, 2 Willow Lane, Whittlesey, Peterborough, PE7 1QX
Delivery charges
Delivery charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping.
Damaged items
If you received a damaged product, please notify us immediately for assistance.
Sale items
Sale items can be refunded.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: Angela@zippyup.com